FAQs

A channel is a place where the channel admin(s) can broadcast their content to members. Channels can be public or private, but only channel admins are able to publish content within the channel.

Think of a group like your favorite groupchat, but better. Groups can be public or private and allow all members to share messages, photos, videos, music, and more within the group. Channels are for broadcasting content or messages to your audience, whereas groups are for having conversations between members. Only admins are able to share content in a channel, but all members can share content in a group. Both Channels and Groups can be public or private.

All Groups and Channels have a link that can be shared. If the Group or Channel is public, anyone clicking on the link will see a preview of the content and be able to join. If it is private, anyone clicking on the link will not be able to view the content unless personally invited by an admin.

Click on the three dots in the upper right corner of the Channel or Group that you wish to add an admin to and select “Member list.” Press and hold on the user who you wish to make an admin. Then, choose “Admin.” You can undo this by following the same steps.

Click on the three dots in the upper right corner of the Channel or Group that you wish to ban someone from and select “Member list.” Press and hold on the user that you want to ban. Then, choose “Ban” You can undo this by following the same steps.

There are two ways to earn commission from referring people to Salut. You can either share your personal link located in your profile (click on your picture in the upper left corner to access your profile). Or, you can invite them to any Group or Channel and your referral ID will automatically be embedded in the invite URL as long as you’re logged in to your profile when you share it. Keep in mind that you will only earn commission on users who earn money through Salut, because you will be earning the 3% commission on their earnings.

We’re working on this! By mid-August, you will be able to block someone from initiating a 1-1 by clicking on their profile picture and toggling the option that says “block 1-1.”

Only users that you have in your personal address book can see your phone number in your profile. The rest of users will see a “+” followed by your country code and asterisks. For example: +1******** or +44*********

#Topics help to organize content and will appear as tabs on the top of your Group or Channel. You can create a #Topic by sending a message to the Group with a “#” before the word that you want to serve as the #Topic. For example, if you want to talk about vacation plans with your group, you can type #vacation into the group and a #Topic will be created automatically for #vacation. You can also add a #Topic by clicking the three dots in the upper right corner of the Group, clicking Topic list, and tapping the + next to “#New Topic.”

All members in a Group can create new topics, but an admin can limit #Topic creation to admins only if they’d like. You can do this by clicking the three dots in the upper right of your Group, clicking Group Info, and toggling the “Only admins can create topics” feature.

You can only delete (hide) a #Topic if you are an admin or if you are the creator of the specific #Topic you want to delete. You can delete a #Topic by clicking the three dots next to the #Topic name.

You can only recover a deleted #Topic if you are an admin of the Group or Channel that the #Topic was deleted from. You can view deleted #Topics by clicking the three dots in the upper right corner, clicking Topic list, then scrolling down to the Deleted Topics folder.

When you unfollow a #Topic, you will stop receiving notifications from that #Topic and it will be removed from your tabs in the Group or Channel. Keep in mind that just because you can no longer see the #Topic, doesn’t mean that the other Group or Channel members can’t. To refollow the #Topic, you can scroll to the bottom of the Topic list and click on the “Unfollowed Topics” folder. You can unfollow a #Topic by clicking the three dots next to the #Topic name.

Layered muting makes it easy for you to mute a #Topic, Group, Channel, or specific individual.

To mute a #Topic, go to the #Topic you wish to mute and press the speaker icon on the right hand side of the screen. You will now not get any notifications from that #Topic, but you can still go to that #Topic and view the messages if and when you’d like.

To mute a Group or Channel, press the three dots in the upper right of the Group or Channel and click “Mute Group.” You will now not get any notifications from that Group or Channel, but you can still chat and view the messages if and when you’d like.

To mute a person, tap on the user’s avatar and press “Mute Notifications.” You will now not get any notifications when this person messages in a Group or Channel, but you will still see their messages in your shared Groups or Channels.

Think of your personal link as your Salut profile URL. It looks something like this:

salut.us/your-unique-name

Your profile will include your username and bio. It can also include the public Groups and Channels you choose to share with others and links to your other social media accounts or personal website. You can change your personal link as often as you wish, but keep in mind that this will also change the links to your Groups and Channels.

You can purchase an ultra-short profile link by emailing support@mysalut.com. 2-3 character links are available for $99/year. 4-5 character links are available for $49/year.

Click on the chat bubble in the bottom left corner of the app, and select the desired group or channel. Click the person icon with a plus sign in the top right corner, and the option to “add members” will appear. Select the person(s) you would like to add, and click “continue” to add them to your group or channel!

All public Groups and Channels have a link that you can easily share with anyone. To get the link, click on the three dots in the upper right corner of the Group or Channel and tap “Group info” or “Channel info.” Then, you will see the URL and link icon. When you click the link icon, your phone will automatically give you the option to share it via text, email, or social media with your friends. When your friends click the link, they will either be prompted to sign up for Salut or will automatically be brought to the Group or Channel.

We want all of our users to have fun on Salut and encourage you to report any messages or content that involves a potentially threatening or dangerous behavior. To report a group or channel, click the three dots in the top right corner and navigate to “Report” from the dropdown menu. To report a single message, press and hold on that message for the same dropdown menu to appear.

If you are interested in getting verified on Salut, please email us at support@mysalut.com. There is a one-time $99 account verification fee.

Salut will never sell your data to any third party providers and will not use your data to serve ads. We are proud of this fact, so feel free to shout this from the rooftops 😉

We only ask for your address book so that we can let you know which of your friends are on Salut (and make it easy for you to invite them to join if they aren’t). We do not ever store your address book on our servers and will never access your address book without your permission.

If you do not give Salut permission to access your address book, you won’t be able to invite your contacts to closed Groups or Channels.

More detailed information can be found at: Salut – Terms of Service, Privacy, Cookie and Security Policies.